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GENERAL TERMS
The use of the electronic pages and services of www.dimiourgies-karavas.gr by the visitor/user presupposes his unreserved agreement with the following terms of use, which apply to all the content included on its website. Therefore, the visitor/user must read these terms carefully before using the website's services and if they do not agree, they must not use the services and their content. The visitor/user is requested to check the content of the terms of use for possible changes. The continued use of www.dimiourgies-karavas.gr, even after any changes, means the visitor/user's unreserved acceptance of these terms.
www.dimiourgies-karavas.gr is an online store selling products via the Internet based in Sepolia.
The primary concern of our company is the clear citation of the terms governing the rights and obligations of www.dimiourgies-karavas.gr to all of you, who will visit our website, as well as the information about your rights and obligations for the better service for you in the search and acquisition of the products you wish to buy from our store.
PERSONAL DATA & SECURITY!
All your personal data that you declare when you register at www.dimiourgies-karavas.gr are confidential and will not be sold, used, rented, disclosed or loaned in any way. They will be used purely and only by the administrators of our website to contact you in case of your requests. With your agreement to the terms and conditions of use, you are automatically subscribed to the NEWSLETTER. If you do not wish, you can unsubscribe after the first newsletter message.
Any information you enter here will be treated with the utmost confidentiality and will not be used in ways you have not approved. For any additional clarification you can email us at dimiourgieskaravas@hotmail.com.
As you will pay for your orders by cash on delivery upon delivery of the goods, there is no question of the security of your transactions.
Our products
The products sold at www.dimimourgies-karavas.gr are manufactured by factories around the world and can be distributed and used worldwide unless otherwise indicated by the manufacturing company.
The specific technical characteristics of the products are available where this is provided by the states and rules of the European Union.
The images of the products do not correspond exactly to reality and their characteristics because the customer's device and screen from which he makes the purchase have different settings. Also, the names of the products, qualities, combinations, options and variants are not necessarily the correct ones. Consequently, our company does not claim a refund or exchange from the buyer for the above reasons.
PRICES & OFFERS
The prices for each product are indicated in the general presentation with VAT. The prices refer to the specific item and www.wholesale.dimiourgies-karavas.gr reserves the right to adjust the prices.
The offers that are published from time to time are valid for the specific period of time and while stocks last. After the offer ends, it is not possible to order the offer product at the offer price.
RECEIPT OF PRODUCTS
When receiving the goods from the carrier, you may not open the package and return it to him for any reason. The carrier only has the authority to deliver the package to you and be paid.
SHIPPING METHODS
GENERAL POSTAGE: SHIPMENTS WITHIN GREECE WITH SHIPPING COSTS BURDENED BY BUYERS. DELIVERY DAYS 1 to 5 WORKING DAYS
SENDING LARGE PARCELS WITH DIFFERENT TRANSPORT COMPANIES. COST IS CALCULATED BEFORE SHIPPING
GLOBAL POST MAIL WITHOUT TRACKING NUMBER
BOX NOW as a pick-up method at check out allows you to pick up your package yourself at any time you want at one of the BOX NOW Locker Automatic Pickup Machines near your home or work. The Advantages are: You no longer have to wait to receive your parcel, it is waiting for you. Pick it up any time you want: VOCH NOW Lockers operate 24 hours a day. Receive it quickly.
*****IN THE EVENT OF LOSS OF THE PARCEL DURING SHIPMENT, OUR COMPANY (CARAVA CHRIS. STEFANI) DOES NOT BEAR ANY RESPONSIBILITY AND IS NOT OBLIGATED TO REFUND THE AMOUNT OF THE ORDER SINCE IT HAS BEEN PAID*****
SECURE PAYMENTS
Transfer to a bank account with all transfer costs (expenses of both banks) charged to the customer. The KARAVA STEFANI, DEMIOURGIES KARAVAS store does not incur any bank charges
Payment in store
IN CASE ORDER CANCELLATION IF THE CONDITIONS ARE MET, THE AMOUNT IS REFUNDED BY BANK WITHIN 5 WORKING DAYS AT THE MOST
PRODUCT EXCHANGES & RETURNS
You have the right to change the products you bought, within 5 working days from the date you received the package, as long as you send us an email at info@wholesale.dimiourgies-karavas.gr or after a telephone consultation. However, it is not possible to return all products. It is necessary to state the reason for the change and receive confirmation from us. You only bear the direct cost of returning the products and the cost of resending if you have requested a change.
The Process is carried out as long as the products are in the same condition in which you received them, i.e. without their factory packaging being damaged, unsealed or tampered with, if they have any.
NO REFUNDS! THE AMOUNT RELATING TO THE PRODUCTS (NOT SHIPPING) MAY BE HOLD AS PENDING (CREDIT) AND APPLIED TO A NEXT ORDER.
DIFFERENCE
1. Force Majeure: If for reasons of force majeure (e.g. weather conditions, strikes, etc.) it is not possible to deliver the products to you within the predetermined time, we will inform you via email, so that you can tell us if you wish under these circumstances to complete your order.
2. Liability www.dimimourgies-karavas.gr: The Company is not responsible for defects or poor quality of the products it makes available to customers. Products are delivered exactly as they are received from their manufacturing plants. In the event of a defective product or packaging, the return costs are borne exclusively by our company if you have informed our company by phone (210-5137197) or electronically (dimiourgieskaravas@hotmail.com) within 24 hours of receiving the product from you. After 24 hours we do not accept returns of defective product or packaging.
3. Modification of the present terms: www.wholesale.dimiourgies-karavas.gr reserves the right to modify or renew the terms and conditions of transactions.
4. Applicable Law: All transactions carried out through www.dimimourgies-karavas.gr are governed by International and European law that regulates issues related to electronic commerce as well as by the Prefectures on consumer protection (L.2251/1994 ) which regulates matters relating to distance selling. The courts of Athens are competent.